Contact
One team, and the right channel for every kind of enquiry — so you reach the people who can actually answer, without being routed.
Phone support is issued inside your account, to verified holders.
Centralised client services for every Club TXP account holder — personal, corporate, community and professional alike. Start with global support unless your matter belongs to one of the specialist channels below.
How to reach us
The first point of contact for everyone. Questions about your account, a request, or a platform matter — start here and you will be routed internally rather than sent elsewhere.
Response within 1 business day.
Available to active account holders during business hours. The line is issued inside your account rather than published, so that callers are identified before they reach us.
Monday–Friday, 09:00–17:00 CET.
Partnership opportunities, supplier communication and formal correspondence. Not for general or commercial questions, which belong with global support.
Formal correspondence only. We respond within 3 business days.
GDPR requests, data deletion, privacy notices and legal correspondence. Every request is processed and documented under GDPR. Deletion can also be requested inside your account settings.
Private Advisory
Private Advisory engagements begin with a direct conversation rather than a support ticket. There is no form and no standard onboarding flow — you speak with us, and we determine together whether we are the right fit.
Locations
Club TXP, Inc. is registered in Delaware, USA. Operations are held in three offices across four active markets.
Northern Europe · platform and engineering
Southern Europe · Iberian markets
Middle East · Gulf markets
The United States is an active market served from Stockholm and Madrid. A dedicated office has not yet been opened.
Account holders reach support directly from the property record, so the enquiry arrives with its context already attached.